L-R : WACT-APM Terminals Account Manager for NOOR Global, Faith Daniel; Manager NOOR Global Resources, Pinochette Robinson and WACT-APM Terminals Commercial Manager, Dr. Ismaila Badjie at the award presentation to NOOR Global resources as the Top CFS Customer 2025.
West Africa Container Terminal-APM Terminals Nigeria hosted its maiden Customer Excellence Awards and Dinner Night at Heliconia Park, Port Harcourt, Rivers State, last Thursday. The event brought together industry leaders, valued customers and partners to celebrate collaboration, innovation and shared success in Nigeria’s port sector.
The evening recognised customers for their resilience, loyalty and contributions to improving cargo flow and operational efficiency. It also served as a platform to reflect on achievements in 2025 and outline priorities for the year ahead.
In his welcome address, Jeethu Jose, Managing Director of WACT-APM Terminals Nigeria, expressed heartfelt appreciation to customers:
“Our customers have gone through phases with WACT, crushed hurdles and remained true and loyal to our terminal. Thank you for choosing us, thank you for staying with us, thank you for growing with WACT. Every day is a customer appreciation day, but today is special.”
Jeethu highlighted key milestones achieved through strong collaboration and constructive feedback, including the adoption of digital platforms and e-services that have streamlined processes and improved efficiency. He reaffirmed WACT’s commitment to continuous improvement and future investment:
“We have invested USD115 million in safety, security, technology and overall efficiency. With your consistent support, we will make WACT the dream terminal for all of us.”
WACT-APM Terminals Nigeria Managing Director, Jeethu Jose (3rd from left); with some customers at the maiden Customer Excellence Awards and Dinner Night last Thursday in Port Harcourt.
Frederik Klinke, CEO of APM Terminals Nigeria, echoed this commitment and emphasised the central role of customers in driving progress:
“At APM Terminals, our customers are at the heart of everything we do. This year, we have seen improvements in safety compliance, greater utilisation of new products and services and the introduction of new shipping lines at WACT. Every input from your teams impacts on us, they are the true winners.”
He also outlined APM Terminals’ investment drive in Nigeria and its ambition for 2026:
“Our efforts to drive exports and enhance operational efficiency will continue. We look forward to even stronger collaboration and patronage as we shape the future of trade together.”
The Chief Commercial Officer, APM Terminals Nigeria, Westtar Kapito reiterated the company’s commitment to the customers: ‘’Our Customer-Centric Growth Strategy ensures every decision, solution, and innovation is designed with you and for you, because your success drives ours.’’
According to WACT-APM Terminals Nigeria Commercial Manager, Ismaila Badjie, the special occasion will be remembered in the historic relationship between WACT and its esteemed customers. He further encouraged the customers to not relent in providing their valuable feedback.
One of the awardees, the Manager, Ademoke Int’l Agency Limited/West Mercedonia, Alice Etim said, ‘’With the heart of gratitude, we want to say a very big thank you to WACT-APM Terminals, Onne for choosing us (Ademoke int’l agency limited/ West Mercedonia Nig ltd) as one of the best in 2025. It means so much to us and a proof to show our foreign clients that WACT Onne is not just reliable but supportive and encouraging.
Thank you once again for the award. We look forward for a better future.’’
Another awardee, the Shipping Agency, Hull Blyth Nig, Sheyi Bodunde said, ‘’The management of Hull Blyth Nig Ltd extends its appreciation of this recognition and looks forward to a more engaging 2026.
Award categories celebrated on the night included; Top Importer of the Year 2025, Top Exporter of the Year 2025, Fastest Growing Customer 2025 (Import & Export), Most Consistent Volume Contributor, Rising-Star Partner Award, Lifetime Loyalty Award, Legacy Partner Award, Supply Chain Resilience Champion Award, Top WACT CFS Customer 2025, Customer Collaboration Excellence Award, Customer Service Partnership Award, Community Impact Award and WACT Ambassador Award.
These awards reflect WACT’s commitment to recognising customers who have demonstrated resilience, innovation and partnership in shaping the future of trade.
The event featured senior government representatives, shipping line executives and leaders from across the maritime industry. Guests enjoyed an evening of celebration, networking and renewed commitment to building sustainable, efficient and customer-focused operations.
